5: Shipping & returns

Our default express delivery partner is the DPD, but outside of the European Union a different courier will deliver your package.

If you prefer postal service please notify us in advance.

 

Please check the following table for delivery costs and times.

 

Rates coming soon

 

Returns

 

When you receive your shoes please check this page. In case of having any problem with your order don't hesitate to contact us, and we'll do our best to solve the issue. After discussing the problem, if you still have to send back to shoes for modification, please send them to our workshop on the following adress.

 

La-Belly 2001 Kft.
Debrecen,
Egymalom u. 3
4026 Hungary
+36 30 95 84 277

 

Refund policy

Shortly:

For online orders the customer has the right to cancel the order within 14 days after receiving the product based on the EU laws.

In case of return and refund claim, we accept only the unused, unworn pair of shoes in the original packaging. If they are damaged, used or worn, or any accessory is missing, we cannot issue a refund.

Please note that the right of withdrawal is not applicable for bespoke and customised orders.

Furthermore we cannot take responsibility for size issues in case of online orders and for made to measure shoes if the measurement is not taken by us.

Detailed:

Please check the relevant part of General terms and conditions.

 

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Contact Us

addressHaris köz 3, 1052 Budapest, Hungary

 

tel+36 30 24 77 340

 

mailinfo@rozsnyaishoes.com

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